Program Overview
This programme provides structured guidance on workplace etiquette and professional conduct expectations. Participants will learn how respectful communication, behavioural awareness and proper interaction styles contribute to organisational harmony and productivity.
Programme Details
Duration:
1 Day
Delivery Mode:
Workshop / Case Discussion / Role Play
HRD Claimable:
Yes
Outcome:
Participants will apply appropriate etiquette and conduct standards in workplace interactions.
• Understand workplace etiquette standards
• Improve communication politeness and professionalism
• Develop meeting and interaction etiquette
• Strengthen organisational cultural awareness
Objectives:
• Workplace etiquette principles
• Meeting behaviour and communication
• Telephone and email etiquette
• Professional conflict handling
Key Modules:
Programme Benefits:
• Reduced workplace misunderstandings
• Improved teamwork professionalism
• Stronger organisational culture
• Enhanced communication respect
Target Audience:
1. Executives and administrative staff
2. Front-line employees
3. Supervisors and team leaders
4. New hires