FREQUENTLY ASKED QUESTIONS (FAQ)

For Organisations & Corporate Clients

1. What type of training does Elegance Image & Etiquette Consultancy provide for organisations?
We provide professional image, etiquette, communication, leadership presence, customer service, and behavioural training for organisations. Programmes are designed to enhance professionalism, confidence, and consistent representation in the workplace.

2. Are your corporate programmes HRD Corp claimable?
Selected programmes may be HRD Corp claimable, subject to eligibility and approval. We also offer non-HRD corporate programmes. The most suitable arrangement can be discussed during consultation.

3. Can corporate programmes be customised?
Yes. All corporate programmes are customised based on organisational objectives, industry, participant profile, and desired outcomes. Programmes may be conducted as one-time sessions or long-term engagements.

4. Do you offer long-term or premium engagement programmes?
Yes. We offer premium long-term engagements such as corporate image and professional presence transformation programmes over 6-month or 12-month periods.

5. How are corporate programmes delivered?
Programmes may be delivered in-person, online, or in hybrid format, depending on organisational needs and logistics.

For Adult Participants (18 Years & Above)

6. Who can join the adult programmes?
Adult programmes are open to working professionals, entrepreneurs, career returnees, and individuals seeking personal or professional development.

7. What topics are covered in adult programmes?
Adult programmes may include personal image, grooming, makeup, colour and style analysis, communication skills, etiquette, confidence building, interview skills, and professional presence.

8. Are adult programmes suitable for beginners?
Yes. Adult programmes are available at different learning levels, including basic, intermediate, and in-depth, depending on individual needs.

9. Are makeup and colour analysis included in adult programmes?
Yes. Adult programmes may include in-depth makeup, colour analysis, styling, and professional image consulting suitable for adult participants.

10. Are adult programmes conducted in groups or one-to-one?
Both options are available. Adult programmes may be conducted as group workshops or personalised one-to-one sessions.

For Teen Programmes (Ages 13–17)

11. Who are the teen programmes designed for?
Teen programmes are designed for teenagers aged 13–17 and focus on confidence building, communication, etiquette, emotional awareness, and age-appropriate self-presentation.

12. Is makeup suitable for teenagers?
Yes, makeup is introduced in a light, age-appropriate, and educational manner. The focus is on grooming, natural makeup, self-confidence, and responsible use. Advanced or adult-focused techniques are offered only under adult programmes.

13. What other topics are covered in teen programmes?
Teen programmes may include stress management, presentation skills, interview etiquette, dining etiquette (Western and Chinese), digital etiquette, colour and style awareness, and personal presence.

14. Are teen programmes suitable for schools?
Yes. Teen programmes are school-safe, age-appropriate, and suitable for educational institutions, enrichment programmes, and holiday programmes.

For Children Programmes (Ages 7–12)

15. Who are the children programmes designed for?
Children programmes are designed for children aged 7–12 and focus on manners, etiquette, communication, confidence, behaviour, and character development.

16. Do children learn makeup in your programmes?
No. Children programmes do not include cosmetic makeup. Content is limited to basic hygiene, neat appearance, and age-appropriate grooming only.

17. What topics are included in children programmes?
Topics may include everyday manners, communication skills, classroom etiquette, posture, social and dining etiquette, emotional awareness, safety awareness, and friendship skills.

18. Are parents able to choose specific topics for their child?
Yes. Children programmes are modular. Parents and organisers may select specific topics or request bundled programmes based on the child’s needs.

General & Administrative Questions

19. How do we request a quotation?
You may request a quotation by completing the enquiry form on our website or by emailing us using the quotation template provided. Please choose one method only.

20. Are certificates provided?
Certificates of participation or completion may be provided for selected programmes, depending on programme scope and format.

21. How do we contact Elegance Image & Etiquette Consultancy?
You may contact us via the website enquiry form or email us at support@eleganceimage.com. Our team will respond with recommendations and next steps.