Program Overview
This programme is designed to help participants develop the confidence, awareness, and behavioural standards required in both business and social environments. It focuses on the practical application of etiquette in workplace interactions, formal occasions, networking situations, and client-facing settings.
Participants will learn how professional conduct, body language, communication style, and social awareness shape first impressions and long-term credibility. The programme also includes dining etiquette, equipping participants with the confidence to handle business meals, formal dining situations, and social engagements with professionalism and ease.
Through guided examples and practical scenarios, participants will strengthen their ability to represent themselves and their organisation with confidence, courtesy, and professionalism.
Programme Details
Duration:
Half Day / 1 Day
Delivery Mode:
Physical / Online / Hybrid
HRD Claimable:
Outcome:
Yes
•Participants demonstrate stronger professional and social confidence
•Improved workplace and client-facing behaviour
•Better understanding of formal and business etiquette expectations
•Stronger personal credibility and polished interaction skills
•Understand the importance of etiquette in professional and social settings
•Develop confidence in workplace and public interactions
•Apply proper behaviour in meetings, networking, and formal occasions
•Strengthen social grace and professional conduct
•Build credibility through polished interpersonal behaviour
Objectives:
•Professional introductions and greetings
•Workplace etiquette and respectful conduct
•Business meeting behaviour
•Social confidence and public interaction
•Networking etiquette
•Dining etiquette for corporate and formal settings
•Hosting and guest etiquette
•Professional body language and conversation skills
Key Modules:
Programme Benefits:
•Enhances professional image and confidence
•Improves interaction quality in formal and business settings
•Builds trust and credibility through refined conduct
•Supports better representation of self and organisation
Target Audience:
• Executives and managers
• Client-facing employees
• Young professionals
• Individuals preparing for formal or public-facing roles