Program Overview
This programme is designed for employees with basic or limited English proficiency, focusing on practical communication skills required in daily work situations.
Participants will learn simple, clear, and effective English through structured practice, repetition, and real workplace scenarios. The goal is to build confidence, reduce communication barriers, and improve interaction with colleagues and customers.
Programme Details
Duration:
16 – 32 Hours (Long-Term)
Delivery Mode:
Physical / Online
HRD Claimable:
Outcome:
Yes
•Improved communication clarity
•Reduced misunderstandings
•Increased speaking confidence
•Better workplace interaction
•Communicate clearly using simple English
•Improve confidence in speaking
•Respond appropriately in workplace situations
•Use correct tone and basic vocabulary
Objectives:
•Basic Workplace English
•Telephone & WhatsApp Communication
•Daily Work Conversations
•Simple Email Writing
•Listening & Understanding Instructions
•Speaking Practice & Confidence
Key Modules:
Programme Benefits:
•Supports low English proficiency staff
•Improves team communication
•Enhances customer interaction
Target Audience:
Frontline staff, admin staff, low-English employees