Program Overview
This programme focuses on developing emotional intelligence skills that enhance leadership effectiveness. Participants will learn how to manage emotions, communicate with empathy, resolve conflicts constructively and build trust within teams to improve workplace performance.
Programme Details
Duration:
1–2 Days
Delivery Mode:
HRD Claimable:
Outcome:
Physical / Virtual / Hybrid
Yes
Participants will be able to manage emotions effectively, communicate with clarity, handle conflicts professionally and build stronger team relationships that improve workplace productivity.
• Understand emotional intelligence in leadership
• Improve communication with different personality types
• Manage workplace conflicts professionally
• Strengthen empathy and leadership influence
Objectives:
• Understanding Emotional Intelligence at Workplace
• Self-Awareness & Emotional Control Techniques
• Leadership Communication & Active Listening
• Leading with Empathy & Professional Presence
Key Modules:
Programme Benefits:
• Better team cooperation
• Reduced workplace conflict
• Stronger leadership influence
• Higher employee engagement
Target Audience:
1. Managers and supervisors
2. Team leaders handling staff
3. HR and people development executives
4. Future leaders and high-potential employees